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Payment and Shipping
Whosontour is committed to providing you with the highest level
of customer satisfaction. All of our merchandise is inspected
and carefully packed to ensure it arrives in the condition you
expect. Most in-stock orders ship via UPS Ground within 24 hours
and are automatically guaranteed against damage that may occur
during transit. UPS Next Day orders within the continental US
must be placed by telephone and received by 1:00 PM Eastern Standard
Time to be eligible for next day delivery. Pennsylvania
residents are charged 6% sales tax on all items and applicable
shipping and processing fees. Customers outside the US are responsible
for paying any duty or charges levied by their respective country.
Please be sure to accurately submit your billing and shipping
information to avoid any delay in processing. We are unable
to cancel, change, combine or add items to an order once it has
been processed. Please note that all uncut trading card sheets
are shipped flat in a sturdy, corrugated enclosure and cannot
be combined with other non-like items. Sheets will ship separately
from the rest of your order via UPS Ground regardless of the delivery
method indicated during check-out. For additional shipping
options or help with your order, kindly contact customer service
at (215) 820-2824.
Returns and Exchanges
Whosontour has a no return policy on all of its products. All
sales are final. If you receive an item in error we will
gladly exchange it for the correct product as long as it is returned
to us within 5 days of delivery in its original, unopened condition.
You will not be responsible for return shipping charges
if we've made a mistake. Merchandise damaged in transit must be
reported to us within 24 hours of delivery to be eligible for
an exchange. We will gladly assist you in filing such a claim
should it be necessary. Refunds will be issued to the original
payment source after receipt and inspection of the returned item(s)
and only when a replacement is unavailable for shipment. Whosontour
will not accept any returns without prior written authorization.
Privacy Policy
Whosontour is firmly committed to maintaining the trust and confidence
of all our visitors. We will not rent, sell, share or otherwise
disclose your confidential information.
Promotional Card Offer
To receive a free promotional sample, please send a self addressed
stamped envelope to:
Whosontour Entertainment
Promo Card Offer
PO Box 6102
Phila, PA 19115
Please allow 2-3 weeks for delivery. This offer is only available
while supplies last and limited to one card per household &
one request per envelope. We are not responsible for lost, misdirected
or mishandled mail.
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